ORIGIN Onboarding Tests
Act 03, What we do Section 05 of 14

"We set up CRMs" undersells what we do. The lead engine is the name for the whole system, and it is one of the strongest things ORIGIN sells.

1Connected system
6Parts that work together
3Practices that meet in it
See the engine
Part 1

One connected system

Most organisations collect leads, the possible clients you met in Act 01, in several places. They follow up late, and cannot say which campaign produced which sale. A lead engine fixes that.

It is one connected system, built around a CRM, that finds leads, qualifies them, follows up automatically and shows what converted.

How we use three words here. To qualify a lead is to check whether it is a real fit. What converted is what became a sale. To undersell is to make something sound smaller than it is.

The parts of a lead engine

01

A lead generation strategy: who we want, and where we will find them.

02

Campaigns and landing pages that bring those people in. A landing page is the single page a campaign sends people to.

03

Forms and AI capture that qualify an enquiry the moment it arrives.

04

A CRM pipeline where every lead has an owner and a next step.

05

Automation that stays in touch with a lead who is not ready yet, so nobody is forgotten. We call that nurturing.

06

Dashboards that tie spending to enquiries, and enquiries to revenue.

In a meeting, a client we already serve says: "We do not know which campaign worked." What do you do with that sentence?

Each sentence like that is a missing part.

In practice

In any client conversation, listen for the lead engine. "Our sales team says the leads are poor." "We do not know which campaign worked." "Enquiries wait days for an answer." Each sentence is a missing part.

Heard one from a client we already serve? Tell your Team Lead: growing an existing client is their work. Heard one anywhere else? Tell the Growth Team the same day, as Act 01 asked.

Remember

One connected system, built around a CRM. Six parts, designed to work together.

Part 2

Where the three practices meet

Each part is a deliverable from the last three sections. The lead engine is what they become when one team designs them to work together. That is the difference between ORIGIN and a firm that installs software.

It is also where our three practices meet most clearly.

Strategydecides who to reach.
Brandmakes them want to answer.
Technologymakes sure nobody is lost between the first click and the signed contract.

Someone at an event asks: "So ORIGIN sets up CRMs?" What do you answer?

"We set up CRMs" is true, and it undersells what we do.

Attention, in the line below, is people noticing a brand.

Remember

"We set up CRMs" undersells what we do. We build the engine that turns attention into revenue, with the CRM at its centre.

Your part

Before you move on

Three questions before you move on. Type your answer, send it, then check it.

Your answers stay on this device.

1What is a lead engine?

The answerOne connected system, built around a CRM, that finds leads, qualifies them, follows up automatically and shows what converted.

2What do we call staying in touch with a lead who is not ready yet?

The answerNurturing.

3What does each practice do in the lead engine?

The answerStrategy decides who to reach. Brand makes them want to answer. Technology makes sure nobody is lost.

Answer all three and this section is yours.
ORIGIN

Attention into revenue.

Next: service work and transformation.

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