ORIGIN runs AI agents beside its people. In your first week you will see comments and reports written by something that is not a person. This section tells you what it is and what it means for you.
What it means for you
ASALA is ORIGIN's AI and knowledge system. Think of it as the company's memory. An agent is an AI that carries out tasks on its own.
Keep your updates accurate. What you write in our tools is what the agents work from.
A person always answers for the work. An agent can draft, check and calculate. A person reviews it, decides, and speaks to the client.
Copy ASALA on every email you send for ORIGIN, so that a client's history survives when someone is away or moves on. Your Team Lead gives you the address. This is about the record, not about watching you.
You have Claude at your desk, on the company account, with ready made routines for ORIGIN's recurring jobs. Your line manager shows you the ones for your role.
When you learn something true about ORIGIN that is written nowhere, say so. A fact that lives only in your head has to be discovered again by the next joiner.
Claude drafts a client update for you in two minutes. It reads well, and the client is waiting. What happens next?
An agent can draft, check and calculate. A person reviews it and decides.
People check, decide and speak to the client.
ASALA and the fleet
ASALA keeps our records accurate, so that Management always sees a current picture.
Two words you will hear
The fleet
The fleet is the group of AI agents that work for ORIGIN. One of them is called the Chief of Staff: when you hear that a decision is "with the Chief of Staff", that is an agent, not a person.
In your first week you hear that a decision is "with the Chief of Staff". Who is that?
The Chief of Staff is an agent.
Agents draft and keep the record.
Before you move on
Three questions before you move on. Type your answer, send it, then check it.
Your answers stay on this device.1What is ASALA?
The answerORIGIN's AI and knowledge system. Think of it as the company's memory.
2Who writes to the register?
The answerOnly ASALA.
3Who do you copy on every email you send for ORIGIN, and why?
The answerASALA, so that a client's history survives when someone is away or moves on. It is about the record, not about watching you.
Agents draft. People decide.
A person always answers for the work. That is owning the outcome. Next: how to ask so it gets done.