ORIGIN Onboarding Tests
Act 04, Who we serve Section 03 of 07

ICT, information and communications technology, is our second primary ICP. The companies are brilliant and technical, which is exactly why they need us.

5Kinds of technology company we serve
5Struggles: story, adoption, trust, education, talent
2012Cyber attack on Saudi Aramco, after which the sector hardened
See the gap
Part 1

The cause for change

Saudi Arabia's technology sector is mature, which means well developed, in structure and in product. It hardened early, growing strong and secure, especially after the cyber attack on Saudi Aramco in 2012. Now it is accelerating.

Artificial intelligenceThe Kingdom is becoming an international player, with very large investments through HUMAIN, the Kingdom's national AI company.
TelecomIt is home to STC, the biggest telecom company in the region.
Data centresAmazon and Microsoft Azure are opening data centres in the Kingdom for the first time.

Here is the gap

These companies are run by engineers, and they focus on the product, not on the brand. In a market filling up with strong competitors, the product alone no longer explains itself.

They now have to become brands, and they know they cannot do it alone.
In practice

The Section 01 sentence, finished: "This technology company has to change now because its market is filling up with strong competitors, and the product alone no longer explains itself."

Who we serve

Telecom operators and their subsidiariesData centre and cloud providersArtificial intelligence, software and platform companiesCybersecurity firmsInternet of things and deep technology firms

In plain words: the cloud is computing run on a provider's servers. The internet of things is everyday devices connected to the internet. Deep technology is built on hard science and engineering.

In a meeting, the founder of a cloud company says: "Our product is the best there is. It explains itself." What do you hear?

They focus on the product, not on the brand. That is exactly why they need us.

Remember

Run by engineers, they focus on the product, not on the brand. Now they have to become brands.

Part 2

What they struggle with, and how the work starts

What they struggle with

The struggleWhat it looks like
The storyThe technology is smart and the message is confusing.
AdoptionEarly customers love the product, and the wider market has not heard of it.
TrustThe brand does not signal the maturity the technology deserves.
EducationTheir own customers do not fully understand what the technology means for them.
TalentStrong engineers choose employers whose brand they know.

How the work usually starts

With a brand strategy or a website. Technology clients decide fast and dislike bureaucracy, which is slow process and paperwork.

ORIGIN is already inside this sector, with STC Group, IoT Squared and others we do not name.

In a first meeting, the Growth Team asks a software company how its customers describe the product. The answer is long and technical. What have you just heard?

If the answer is long and technical, you have found the work.

In practice

In a first meeting with a technology company, ask how their customers describe the product. The question needs no engineering. If the answer is long and technical, you have found the work.

Finding the work is not yet a deal. The three signals from Section 01 still decide.

Remember

Their product is ahead of their brand. We close that distance.

Your part

Before you move on

Three questions before you move on. Type your answer, send it, then check it.

Your answers stay on this device.

1Finish the sentence for a technology company: "This company has to change now because..."

The answerIts market is filling up with strong competitors, and the product alone no longer explains itself.

2What five things do they struggle with?

The answerThe story, adoption, trust, education and talent.

3What do you ask a technology company in a first meeting, and what are you listening for?

The answerHow their customers describe the product. If the answer is long and technical, you have found the work.

Answer all three and this section is yours.
ORIGIN

Their product is ahead of their brand.

We close that distance. Next: the public sector.

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